Updated crisis playbook for navigating social media and AI when food safety issues strike.


The 3 most common skill gaps in PR — and how to fix them
Chief APR examiner sees the patterns — and skill gaps — the rest of us miss in our comms careers.

Meet the inaugural jury of Ragan’s Zenith Awards
A powerhouse panel of communicators weighed in on the best in public relations, marketing and internal communications.

Last opportunity to join the conversation shaping employee engagement
Let’s figure out what matters most in employee experience.

How leaders can communicate AI-related changes as routine for employees
What internal comms pros need to know heading into 2026.

A recipe for a custom GPT in under 30 minutes that will cut your workload
You can ask your AI tool what it needs to know about you.


What to do when you’re asked to pitch a bad story
Practical strategies for pushing back.

How Comcast rethought its intergenerational communications personas
Reaching different generations requires customized comms pathways.

Tylenol faces a new crisis — and echoes of 1982 loom large
The brand’s crisis playbook is being tested again.
Communications Week | Nov. 10-14, 2025