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‘Authenticity over optics’: How GE Appliances learned from an accessibility misstep

And why actions over words build more trust.

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Why your best PR can’t be measured (and why that’s actually fine)

How do you tie customer acquisition to a single Reel?

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Resilience is the new ROI for communicators

From order-taking to strategic leadership in 5 steps.

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How to get ahead of speculation in leadership transitions

Fill the information vacuum before rumors can.

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‘HERE, DAMN’: How KFC is rebuilding its swagger

Going back to their roots and true social listening is boosting the brand.

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What PR pros can learn from the IR playbook

IR and PR have always had different lanes. Now, those lanes are starting to merge.

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Harnessing AI as a teaching tool: How to balance innovation and integrity

Two Ragan Training professors on how encouraging students to integrate AI into their coursework provides a model for upskilling professionals on AI.

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Top tips to nail your internal memos

Your storytelling skills can amplify even the most standard memos into engaging content.

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Top takeaways from Ragan’s Employee Experience Conference

Here’s what you missed.

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Lessons from Marriott on transforming comms into a strategic business partner

It’s all about understanding the organization and asking the right questions.